BOOKING TERMS & CONDITIONS

RESERVATION POLICY 

Booking is confirmed only after 100% advance payment has been received.

CANCELLATION POLICY

  • 14+ Days Notice: 50% of the advance payment will be refunded.

  • Less than 14 Days Notice: Advance payment is non-refundable.

  • Storm Clause: For sailing packages, a full refund or a rescheduled date is offered in the event of a storm (sustained winds starting from 14 m/s).

  • Rain Policy: In the event of rain, if you choose not to sail, the advance payment is non-refundable. However, we will do our best to find an alternative available time slot together.


ESSENTIAL INFORMATION

  • Service Fee: A €25 cleaning fee applies for food and drinks consumed on board.

  • Catering: You are welcome to bring your own food and beverages (excluding red wine, blueberries, or items that may cause permanent staining).

  • Conduct: Guests must act responsibly at all times, respect maritime traditions, and strictly follow the Captain’s orders.

  • Safety: The Captain reserves the right to refuse boarding to intoxicated individuals or minors without adult supervision. Life jackets are provided for all passengers.

  • Footwear: Please wear shoes with non-marking light-colored soles. High heels are strictly prohibited on board.

  • Clothing: It is always cooler at sea. We recommend bringing a warm layer; however, blankets and throws are available on the yacht.

  • Liability: XXX OÜ reserves the right to claim compensation for intentional or accidental damage based on the service provider’s official quote and invoice.


PRIVACY POLICY

  Trixie Sailing respects your privacy. We collect and process personal data only when you contact             us directly (e.g., via the contact form).

Data Collected:

  • Name

  • Email address

  • Phone number

  • Message content

 Usage: Data is used exclusively to respond to inquiries and communicate regarding service             delivery. We do not share data with third parties or use it for marketing without explicit consent.

Data Controller: Trixie Sailing Email: marit@trixiesailing.ee

Your Rights:

  • Request access to your stored data.

  • Request correction or deletion of your data.

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